Terms and conditions

General conditions of Sale

This document contains the General Conditions of Sale which govern online purchases made via the website  www.miryce.com (“Site”), owned by BUSIS SNC DI FEDERICA E VALENTINA BUSI Via Antonio Gramsci, 19 25122 Brescia - ItalyPec: busissnc@pec.buffetti.it and managed, for all operational purposes, by the same.

The products and services purchased on the Site are sold directly by BUSIS SNC DI FEDERICA E VALENTINA BUSI Via Antonio Gramsci, 19 25122 Brescia - Italy Pec: busissnc@pec.buffetti.it (the “Seller”).

For further information, you can contact the Seller's Customer Service via the form at https://www.miryce.com/en/pages/contact

The Seller reserves the right to modify these General Conditions of Sale at any time; any new rules will be effective from the moment of their publication on the Site and will apply to sales that will be made starting from their publication.

The Seller invites you to carefully read these General Conditions of Sale before proceeding with any purchase via the Site.

1. Definitions

1.1 Customer: the Consumer, as defined below.

1.2 Order Confirmation: notice sent to the Customer via email, which provides the definitive details relating to the purchase contract stipulated between the Seller and the Customer (of which these General Conditions of Sale are an integral part).

1.3 Consumer: natural person, of age or in any case capable of acting in accordance with the law, who places an order on the Site for purposes unrelated to any entrepreneurial, commercial, artisanal or professional activity carried out subject to the legislation referred to in Legislative Decree no. 206/2005 and subsequent amendments and additions.

1.4 Supplier: owner of the Site and supplier of the products sold online.
1.5 Price: the contractual price indicated in the Order Confirmation, including VAT.

1.6 Product(s): the products present in the electronic catalog published on the Site, as described in the relevant product data sheets and indicated in detail in the Order Confirmation.

2. Commercial Policy – ​​Scope of application

2.1 The Seller reserves the right not to process orders from parties other than the Customer or in any case orders that do not comply with its commercial policy.

These Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products between Customers and the Seller via the Site (“Conditions of Sale”).

2.2 These Conditions of Sale do not however regulate the supply of services or the sale of products by parties other than the Seller who are present on the Site via any links, banners or other hyperlinks. Before placing purchase orders for products and/or services from parties other than the Seller, the Customer is invited to check their conditions of sale. The Seller, in fact, is not responsible for the provision of services by third parties other than the Seller or for the conclusion of electronic commerce operations between users and third parties.

2.3 In the event of an IT, manual, technical or any other type of error which could lead to a substantial change, not foreseen by the Seller, in the public sale price, which makes it exorbitant or clearly negligible, the purchase order will be considered invalid and canceled and the amount paid by the customer will be refunded within 14 days from the day of cancellation, upon communication to the customer.

2.4 The seller reserves the right to verify and evaluate the correctness and good faith of the customer, especially in the case of use of promotions or discount coupons. If the customer's behavior is found to be unlawful and incorrect, the seller will promptly notify it and proceed with the cancellation of the purchase order.

2.5 These Conditions of Sale are published on the home page of the Site and can be viewed by the Customer at any time, before and during the procedure for placing an order, and must be expressly accepted in order to proceed with the order.

3. How to conclude the contract.

3.1 To conclude the purchase contract for one or more Products on the site, the Customer must complete the order form in electronic format, taking care to correctly enter their data as requested in the form itself and transmit it electronically to the Seller, following the instructions reported on the Site.

The Customer, in any case, assumes responsibility for the truthfulness and correctness of the personal data entered and released to the Seller when completing and sending the order form. It is understood that any damage/delay/inconvenience referable and/or attributable to the incorrectness and/or untruthfulness of the personal data entered when completing and sending the order form and/or subsequently modified cannot in any case be charged to the Salesperson.

3.2 The order form contains a reference to the Conditions of Sale and a summary of the main information relating to each Product ordered. In particular, the price (including all applicable taxes and/or duties), the means of payment that can be used and the delivery methods of the products ordered (accompanied by the related costs) are explained. Furthermore, there is a reference to the general conditions of use of the Site.

3.3 Before proceeding with the purchase of the products by transmitting the order form, it is the Customer's obligation to carefully read the General Conditions of Sale and the General Conditions of Use, as well as to print and/or store a copy of them for possible future use. In particular, before completing the online purchase procedure and payment, the Customer will be invited to read and accept these Conditions of Sale, as well as print or save an electronic copy and in any case keep these Conditions of Sale in compliance of what is foreseen by the Legislative Decree. n. 206/2005 (“Consumer Code”).

3.4 The contract is concluded when, following verification by the Customer of the data relating to the order, the Seller receives the corresponding order form electronically.

3.5 By transmitting the order form, the Customer unconditionally accepts and undertakes to observe these Conditions of Sale in relations with the Seller. If the Customer does not agree with some of the terms reported here, he is invited not to submit the order form for the purchase of the products on the site.

3.6 By sending the order form, the Customer confirms that he/she knows and accepts the additional information contained on the site, in the General Conditions of Use and in the Information on the processing of personal data.

3.7 The order form will be archived in the Seller's database for the period of time necessary to process the orders and in any case within the terms of the law. The Customer will be able to access the order form by consulting the Personal Area > "My Orders" section or, if the customer is not registered on the site, in the Support Area, entering the order code and the email used during the phase. filling out the order creation form.

3.8 The language available to the Customer to conclude the contract with the Seller is the one selected when creating the order.

3.9 Product prices may be subject to updates. The Customer has the obligation to ascertain the final sales price before submitting the relevant order form.

3.10 Purchase requests from countries not included among those listed in the "Shipping and delivery of products" section cannot be accepted by the Seller.

3.11 Once the contract is concluded, the Seller will take charge of the corresponding purchase order.

3.12 The Seller may not process purchase orders forwarded by the Customer if sufficient guarantees of solvency are not provided or if the data provided by the latter is incomplete or incorrect. In these cases, the Seller will inform the Customer via email that the contract has not been concluded, indicating the reasons why it was not possible to process the order.

3.13 In general, all items on the site are immediately available. However, the Seller cannot under any circumstances be held responsible for the temporary unavailability of one or more products. If specific products presented on the site are no longer available or on sale after sending the order form, the Seller will be responsible for communicating the aforementioned unavailability to the Customer before the Order Confirmation. Without prejudice to what is agreed below (see "Right of withdrawal" section), the sending of the order form by the Customer also constitutes acceptance of a possible partial delivery, limited to the products available within those ordered , as well as a waiver to request compensation and/or compensation for this purpose. If the Customer has already paid for the complete order, the Seller will refund the amount corresponding to the unavailable products according to the methods described below (see "Refund times and methods" section).

3.14 Once the contract has been concluded, the Seller will send the Customer, to the email address and in the language indicated in the order form, a confirmation of the order request, with a summary of the information contained in the form itself. This document is not to be understood as the Order Confirmation, which will be sent subsequently, upon actual shipment of the Products.

3.15 Upon actual shipment of the products in the order form, the Seller will send the Order Confirmation to the Customer, to the e-mail address and in the language indicated. This document will contain the list of products actually purchased accompanied by their main characteristics, including that relating to the price including VAT. It will also contain all information relating to shipping data, costs and expected delivery times. In addition, the total cost of the order (with and without VAT) and the main information relating to the payment made will be indicated. Finally, the document in question will contain a summary of the Conditions of Sale, the General Conditions of Use of the Site and the tax data of the Seller (Name, Legal Form, Registered Office, Registration in the Company Register, Tax Code, VAT Number and Manager ).

4. Cancellation of the Order

4.1 Without prejudice to the provisions regarding withdrawal, it is possible to cancel orders not yet processed (marked with the status "in progress or awaiting payment") by contacting Customer Service via the form at https://miryce.com/en/pages/contacts/.

4.2 It is not possible to cancel an order once the shipping process has begun.

4.3 In the event that, at the time of canceling an order, the corresponding payment has already been made, it will be necessary to contact Customer Service to proceed with the refund procedure (as described in the "Refund times and methods" section).

5. Guarantees and after-sales assistance interventions

5.1 The Products offered on the Site are exclusively top quality products.

5.2 The Seller does not sell irregular products or products of lower quality than the corresponding standards offered on the market.

5.3 The essential characteristics of the products are indicated on the Site corresponding to each one

Product detail page. However, the images and colors of the products offered for sale may not correspond to the real ones due to the Internet browser and monitor used. It is therefore understood that, without prejudice to the indications relating to the label, the Customer will not be able to make any exceptions against the Seller and/or the Supplier, in the event that the packaging of the Product delivered does not coincide with the image of the Product shown on the Site as to color/shape/size. In fact, the Seller reserves the right to modify the packaging of the Product at any time.

5.4 The Seller pays the utmost attention to ensuring that what is described and presented on the site is consistent with what is shown on the label on the product packaging. In any case, it is underlined that, where differences are found, the label and instructions for use of the Product provided by the Supplier will always prevail.

5.5 Upon delivery of the purchased Product by the courier, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the packaging is intact, not damaged, wet or otherwise altered , even in the closing materials (adhesive tape or metal straps). Upon receipt of the Products the Customer must:

– make sure that the packaging is intact. Otherwise you must NOT collect the Products and leave them with the courier. If this occurs, the Customer is required to promptly notify the Seller in order to promptly resend the purchased goods;

– sign the goods receipt document presented by the courier always inserting the words “ACCEPTED WITH RESERVATION”. In this way it will be easier and faster to obtain any reimbursement for damage attributable to transport;

– photograph the package – if the Products received are damaged or incomplete/inaccurate – both outside and inside so that, in the event of a refund request, the Seller may request such material to verify the actual problem.

Once the courier document has been signed, the Customer will not be able to raise any objections regarding the external characteristics of the delivered items and the risk of loss or damage to the Products will for all intents and purposes transfer to the Customer.

5.6 The Seller is responsible towards the consumer for any lack of conformity existing at the time of delivery of the product and for hidden defects that appear within two years of such delivery. The Customer may request intervention under warranty, through the contact form on the site within 60 (sixty) working days from the date of receipt of the products (for obvious defects) or from the discovery of the defect (for hidden defects) specifying the reason " warranty for non-compliant product", the order code and the reason for the complaint. The Seller, having verified compliance with the above, will indicate to the Customer the procedures envisaged for the repair or replacement of the product under warranty. The Seller, where necessary, will arrange, at its own expense, to have the defective Product collected via an express courier, directly from an address indicated by the Customer. After receiving the product, the Seller, in agreement with the Supplier, will evaluate the actual alteration and, in the event of a positive finding, will repair or replace the goods at its own expense, no later than 30 (thirty) days from the date of receipt of the return. In the event of a negative response, the Seller will promptly communicate the negative outcome of the return procedure to the Customer, to whom no replacement product will be sent. In any case, the Customer may, at his own expense, collect the product from the Seller no later than 30 (thirty) days from communication of the negative outcome of the procedure.

5.7 The guarantee of conformity on products will be applied correctly if the following conditions are also fully respected: a.) the request to open the warranty intervention procedure contains information relating to the order code and reason for the return; b.) the returned products are sent to the Seller in a single shipment. The Seller, in fact, reserves the right not to

accept products from the same order, returned and shipped at different times. The Seller reserves the right to ask the user to attach to the request to take advantage of the legal guarantee of conformity, the Order Confirmation and/or the DDT or other document that proves the date of purchase and the delivery date.

5.8 The Seller is not responsible or obligated to compensate for indirect, immaterial or collateral damages, including (without limitation): loss of profit, loss of revenue, production limitations, administrative or personal costs, loss of customers or third party legal action . The guarantee in question is valid only for products purchased by a customer residing within the Italian territory.

5.9 The limitation of liability referred to in articles 5.9 does not apply in the event of fraud, willful misconduct or serious error committed by the Seller, or serious injury or death caused by grossly negligent behavior of the Seller.

5.10 The Guarantee of conformity of products is reserved for customers of the site. It applies only to users who have made a purchase on the Site for purposes unrelated to any entrepreneurial, commercial, artisanal or professional activity carried out. Those who have purchased on the Site and who do not have the status of Customers will be subject to the guarantee for defects in the goods sold, the guarantee for defects in promised and essential qualities and the other guarantees provided for by the civil code with the relevant terms, forfeitures and limitations. Any faults or malfunctions caused by accidental events or the user's responsibility or by use of the product that does not comply with its intended use and/or as provided in the instructions for use are excluded from the scope of the Product Conformity Guarantee. of the product and in cases where you store the products in unsuitable places or exposed to bad weather, dirt or contaminants.

6. Payments

6.1 The Seller will only accept payments in Euro currency.

6.2 To pay the price of the products and the related shipping and delivery costs, the Customer may use one of the methods indicated in the order form.

7. Shipping and delivery of Products

7.1 The Seller ships its products to Italy via the primary express couriers. Delivery takes place, via express shipping, in 1-3 working days (i.e. from Monday to Friday) starting from receipt of the order form. In any case, the Seller reserves the right to deliver the products ordered within a maximum of 30 days from the Order Confirmation email.

7.2 The Seller undertakes to do everything necessary to respect the delivery times indicated above, but cannot under any circumstances be held responsible for damages or inconveniences caused by any delays.

7.3 The countries to which the Seller ships are: Europe, South America and North America.

7.4 The cost for each shipment, associated with an order, will vary based on the following parameters: the place of destination and the total weight of the Products purchased with the single order, and will in any case be explained both during the transmission procedure of the order and in the Order Confirmation.

7.5 All the above costs are to be understood as inclusive of VAT, to the extent applicable by law.

7.6 The Customer is required to always check the number and integrity of the packages. In the event of anomalies or damage, the complaint must be made immediately to the courier, refusing delivery and promptly reporting the incident to Customer Service. The replacement and redelivery costs will be entirely borne by the Seller.

7.7 Delivery via express shipping is intended to be at street level and will be carried out, unless otherwise indicated, from Monday to Friday during normal office hours (from 9:00 to 18:00), excluding national holidays.

8. Right of withdrawal

8.1. Pursuant to article 52 of the Consumer Code, the Consumer Customer will have the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty, within the terms and in the manner indicated in the following articles.

8.2 To exercise the right of withdrawal, the Customer must send the Seller a communication to this effect to Customer Service, within 14 days from the date of receipt of the Products for which the right of withdrawal is exercised by contacting Customer Service via the form at https://www.miryce.com/en/pages/contact

8.3 Once the aforementioned notice of withdrawal has been received, the Seller, having verified compliance with the terms for exercising the right of withdrawal, will send, through its Customer Service, an "opening return" email to the Customer, containing the procedure to follow for the return of the products (see "Return procedure for withdrawal").

The Product being returned must reach the Seller within 14 days of receiving the communication of opening the return for withdrawal.

Once the products have been received, the Seller will open a refund procedure (see Refunds) if and only if the products have been sent within the set deadlines (the postmark or the date of delivery to a possible courier is proof of the date) and if the products will be perfectly intact and in their original packaging complete in all its parts (product packaging and accessory documentation) and repackaged in conditions such that they can be put back on sale.

8.4 In the event of withdrawal communicated by the Customer according to the methods set out in the previous article, the Seller will reimburse the Customer for all amounts paid by the latter, including those for delivery costs of the Products, where applicable, within 14 days from receipt of the withdrawal notice sent by the Consumer Customer. Shipping costs are charged to the customer. The shipment, until receipt is certified in the warehouse indicated by the Seller, is under the complete responsibility of the Customer. Upon arrival at the address indicated by the Seller, the Product will be examined to assess any damage or tampering not resulting from transport. If the package and/or original packaging are damaged, the Seller will deduct from the refund due a percentage equal to the respective loss in value of the Product.

8.5 In consideration of the characteristics of the Products sold by the Seller, the right of withdrawal applies exclusively to the Product purchased in its entirety; it is not possible to exercise withdrawal only on one or more parts of the purchased Product. In the case of Orders including multiple Products, it will be possible to exercise the withdrawal in relation to one or more Products in the Order, specifying the description of the Products that you intend to return in the withdrawal notice. In these cases, the refund will be made according to the methods indicated in the previous article.

8.6 Regardless of the correspondence between the recipient of the Products indicated in the order form and the person who made the payment of the sums due for their purchase, the reimbursement of the sums will always be carried out by the Seller in favor of the person who made the payment (identified as the holder of the credit card used for the purchase or as the holder of the current account from which the bank transfer used for the purchase was made). The Seller, also in compliance with the Consumer Code, reserves the right to withhold the refund until it has received the returned Products or until the Customer has proven that he has sent the Products back.

8.7 The Right of Withdrawal is considered exercised correctly if the following conditions are also fully respected:

1. the email containing the request to exercise the right of withdrawal contains the order code; 2. the products relating to the order for which the right of withdrawal is exercised are sent to

Seller in one shipment. The Seller, in fact, reserves the right not to accept

products from the same order, returned and shipped at different times.

9. Returns

9.1 The return procedure is opened only following a request from the Customer to exercise the right of withdrawal. In any case, following the request by the Customer, the Seller will verify the actual existence of the conditions necessary for opening a return procedure.

9.2 Following the opening of a return procedure, the Seller will send the Customer an email containing the description of how to return the product.

9.3 Shipping costs are the responsibility of the customer.

9.4 The returned package must contain a copy of the Order Confirmation sent to the email address indicated by the Customer or of the waybill present on the package upon receipt. Under no circumstances will parcels be collected cash on delivery or freight collect.

10.Refund times and methods

10.1 A refund procedure can refer to two different types of situations:

1. reimbursement of the total amount relating to an order for which the right of withdrawal has been exercised;
2. partial refund relating to an order for which the unavailability of one or more products has occurred.

10.2 Regardless of the payment method used by the Customer and except as indicated on the subject of withdrawal in article 9 above, the refund is activated by the Seller as quickly as possible and in any case within 30 (thirty) days from sending the Order Confirmation ( in the case of partial refund due to the unavailability of one or more products) and 14 (fourteen) days from receipt of the withdrawal notice (in the case of withdrawal) using where possible the same payment channel with which the order was placed .

10.3 Regardless of the correspondence between the recipient of the products indicated in the order form and the person who made the payment of the sums due for their purchase, the reimbursement of the sums will always be carried out by the Seller in favor of the person who made the payment (identified as the holder of the credit card used for the purchase or as the holder of the current account from which the bank transfer used for the purchase was made).

11.Privacy

11.1 Information on privacy is contained in the Information on the processing of personal data which is an integral part of these Conditions of Sale.

11.2 For any other information on the privacy management policy, you can send a specific request via the form at https://www.miryce.com/en/pages/contact .

12. Applicable law and dispute resolution

12.1 These Conditions of Sale are governed by Italian law and in particular by the Consumer Code, with specific reference to the legislation on distance contracts and by Legislative Decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce.

13.Modifications and updates

13.1 These Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of their publication on the site. For any dispute that may arise in relation to these Conditions of Sale and the supplies and orders, respectively, carried out and forwarded pursuant to the same, in the case in which the Customer is a Consumer it will be competent, pursuant to article 66-bis of the Consumer Code, the judge of the place of residence or domicile of the Consumer Customer, if located in Italian territory.

The following conditions are addressed to all users who access, use and/or register on the website www.ricerituals.com.

Access and use of the website as well as the purchase of products presuppose reading, knowledge and acceptance of these General Conditions of Use.

If you need assistance, visit the Support area. You will be able to find information regarding orders and shipments, refunds and returns of products purchased on the site, the website registration form, suggestions and other general information on the services provided by the site.

For any other legal information, consult the Conditions of use and Privacy area sections. Privacy

Please read the Privacy section carefully which also applies if the user accesses the site and uses the related services, but does not purchase any products.

 

Intellectual property rights

The contents of the site, such as, by way of example, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format , published, including menus, web pages, graphics, colors, schemes, tools, fonts and website design, diagrams, layout, methods, processes, functions and software that are part of the site, are protected by copyright and any other intellectual property rights of BUSIS SNC DI FEDERICA E VALENTINA BUSI and other rights holders. Reproduction, in whole or in part, in any form, of the site and its contents is prohibited, without the express written consent of BUSIS SNC DI FEDERICA E VALENTINA BUSI Via Antonio Gramsci, 19 25122 Brescia - Italy PI 04493420980.

 

BUSIS SNC DI FEDERICA E VALENTINA BUSI has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of the site and its contents. With respect to your use of the website, you are only authorized to view the website and its contents. You are also authorized to carry out all those other temporary acts of reproduction, without any economic significance of their own, which are considered transitory or accessory, an integral and essential part of the very visualization of the site and its contents and all other navigation operations on the site web that are carried out only for legitimate use of the site and its contents.

However, you are not authorized to carry out any reproduction, on any medium, in whole or in part, of the site and its contents. Any act of reproduction must be, from time to time, authorized by BUSIS SNC DI FEDERICA E VALENTINA BUSI or, if necessary, by the authors of the individual works contained in the website.

Such reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of BUSIS SNC DI FEDERICA E VALENTINA BUSI and the authors of the individual works contained in the website. The authors of individual works published on the site have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any act or damage caused to the works, which is prejudicial. to their honor or reputation.

 

Trademarks and domain names

BUSIS SNC DI FEDERICA E VALENTINA BUSI, is directly the exclusive owner of the logo and domain "miryce.com" and of any other distinctive sign.

All distinctive signs that distinguish the products sold on the site are registered trademarks of BUSIS SNC DI FEDERICA E VALENTINA BUSI and are used within the site for the sole purpose of distinguishing, describing and advertising the products on sale.

You are not authorized, except with the consent of BUSIS SNC DI FEDERICA E VALENTINA BUSI and any other owner of registered trademarks, published on the website, to use said trademarks, also and above all to distinguish products or services even if they are not similar to those of the site or of other trademark owners. Most of the brands present on the website and referring to products for sale on the site are famous brands known to the general public and to every user. Any use of these brands that does not comply with the law, as it is unauthorized, is prohibited and entails serious legal consequences. It is not permitted in any way to use these trademarks and any other distinctive sign present on the site to take undue advantage of the distinctive character or reputation of these trademarks or in such a way as to cause harm to them and their owners.

 

Content warning

BUSIS SNC DI FEDERICA E VALENTINA BUSI has taken every precaution to prevent the publication on the website of contents that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of the site, may be considered harmful of civil beliefs, human rights and the dignity of people, in all its forms and expressions.

In any case, BUSIS SNC DI FEDERICA E VALENTINA BUSI does not guarantee that the contents of the website are appropriate or lawful in other countries outside Italy.

However, if such contents are considered unlawful or illegal in some of these countries, please avoid accessing our website and if you choose, in any case, to access it, we inform you that the use you decide to make of the services provided by the site will be your exclusive and personal responsibility.

BUSIS SNC DI FEDERICA E VALENTINA BUSI has also adopted every useful precaution in order to assure users that the contents of the site are accurate and do not contain incorrect or outdated information, with respect to the date of their publication on the website and, as far as possible, even subsequently.

Furthermore, BUSIS SNC DI FEDERICA E VALENTINA BUSI cannot guarantee its users that the website will operate continuously, without interruptions and without errors or malfunctions due to the Internet connection.

If you have any problems using the website, please contact Customer Service. A manager of BUSIS SNC DI FEDERICA E VALENTINA BUSI will be at your disposal to provide you with assistance and to help you restore the functionality of your access to the website, if this is possible.

Likewise, we recommend that you contact your Internet service provider or check that each device for connecting to the Internet and accessing web content is activated correctly, including your Internet browser.

Although BUSIS SNC DI FEDERICA E VALENTINA BUSI will try to do everything possible to ensure continuous access to the website, the dynamic nature of the Internet and its contents may not allow the site to operate without suspensions, interruptions or discontinuities due to the need to operate website updates.

BUSIS SNC DI FEDERICA E VALENTINA BUSI has adopted adequate technical and organizational measures to safeguard the security of the services on the site, the integrity of the data relating to traffic and electronic communications with respect to unauthorized forms of use or knowledge as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, or unauthorized access, or access that does not comply with the law, to the data and information themselves.

 

Applicable law and dispute resolution

These general conditions of use are governed by Italian law.